A top web writing resource

Scan the index of any good book on web writing and chances are you’ll find an entry for Jakob Nielsen, world-renowned expert on web usability. So it’s no surprise that Nielsen’s company, the Nielsen Norman Group, has a great website with lots of good content. The website models usability (again, not surprising), with an understated …

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What is grammar, anyway?

This post contains links to Amazon.com. Read our affiliate disclosure. When most people think of grammar, they think of fussy rules English teachers and editors apply when reviewing written work—about what’s wrong with your writing instead of what’s right. But grammar is so much more than picky rules.  Consider, for example, this definition from The Chicago Manual of Style, 16th …

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How to ask good questions

Have you ever felt guilty when asking questions about a project? Like you should already know the answers? Or maybe you don’t want to bother people when they have other things to do. Then there’s the politics. Asking questions can dredge up sensitive issues or raise questions people know they should have the answers to, …

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